Measuring the
vibe near you.

The world’s first open-source platform for public experiences.

*real-time sample generated
using happy space tech

*real-time sample generated using happy space tech

Visualizing happiness inside cities

In November 2018, Happy Space's machine-vision and big data solution was beta tested in Beirut, Lebanon mapping people's sentiment in a total of 20 neighborhoods across the city. The results and metadata from our mapping is available to the public free-of-charge. The world's experiential data is a public good. Join us in making such data available and actionable to all.

How does happiness drive consumer choices?

In September 2019, Happy Space ran a similar experiment inside retail locations in Beirut, in an attempt to better understand the relationship between happiness and consumer behavior inside retail spaces. The findings are shared below in comparison to traditional Customer Experience tools like comment cards, feedback tablets, click stations and online/offline surveys. We invite you to connect to our open-source network free-of-charge to revolutionize how you understand your customers and address their needs.

Many times your customers don't really remember how great or horrible their experience was. Traditional CX solutions often leave room for subjective interpretation of an experience after it has occurred. With Happy Space you get the full picture of what's happening and are now able to measure your customers' experiences candidly as they unfold.

Traditional methods that solicit customer feedback are known to over-represent extreme views. This is because either very satisfied or very unsatisfied customers are more likely to leave feedback. Happy Space captures customer experience in real-time providing you with invaluable data about all those people that couldn't be bothered to leave their feedback.

Many CX solutions on the market are very costly especially those that require technology to send out automated text messages for surveys or even those that commission in-person interviews. With a one-time fee for the pod and recurrent nominal monthly fees for uploading data to the cloud, Happy Space is the most affordable CX solution on the market.

Our big data analytics framework makes use of hundreds of thousands of data points generated by your in-store pod to provide you with actionable insights about your customers' experiences, predictive capabilities that can look into the near future and benchmarking information with peers in your industry.

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The experiential pod

Our pods are inspired by the idea of community. They use anonymous machine vision inputs from things like people's facial expressions, head-pose, range of movement, and level of socialization to tell a story about the experience in a certain location. Everything happens offline without the need for an internet connection and without any personally attributable information being detected or stored. Aggregated results are visualized openly to the public and stores are provided with access to their own private customer experience dashboards for more detailed insights. We are currently accepting a limited quantity of orders. Order your first pod today.

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